Valerie brings over 30 years of customer service experience, primarily from the telecommunications industry, although Valerie she has spent the past six years at Convent Glen Dental gaining valuable hands-on experience in dental office operations. With her warm, welcoming presence and extensive front-desk experience, she plays a key role in creating a positive environment for patients. Valerie has also earned multiple awards for excellence in customer service over the course of her career.
Known for her ability to put people at ease, she excels at identifying patient needs and resolving complex issues efficiently. Her expertise in patient management and billing systems has made her an essential part of the Convent Glen Dental team.Valerie has been happily married to her husband for 22 years and together, they have two daughters, who are both pursuing post-secondary education. She enjoys time at the family cottage, listening to music, attending concerts, and creating lasting memories with loved ones. One of her personal goals is to travel more in the future.